Ticket Details

Subject: Montreal Router Upgrade
Category: Scheduled Maintenance
TicketID: 20240607-001
Start Time: 2024-06-19 11:00:00 EDT (2024-06-19 15:00:00 UTC)
End Time: 2024-06-19 14:00:00 EDT (2024-06-19 18:00:00 UTC)


TICKET HISTORY:

=== Updated by: Joshua Muysson on 2024-06-19 14:14:07 EDT (2024-06-19 18:14:07 UTC) ===

Work has concluded and services have been restored. Please let us know if any issues have remained persistent.

Thank you for your patience.

=== Updated by: Joshua Muysson on 2024-06-19 10:39:26 EDT (2024-06-19 14:39:26 UTC) ===

Work has started early due to identified constraints. Services will be impacted.

=== Updated by: Tao Zhang on 2024-06-14 14:49:46 EDT (2024-06-14 18:49:46 UTC) ===

This work has been rescheduled to 2024-06-19 from 11:00:00 to 14:00:00.

=== Created by: Tao Zhang on 2024-06-07 00:18:48 EDT (2024-06-07 04:18:48 UTC) ===

We will be performing router upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through the router located at 1250 Rene Levesque Montreal (Cologix).  

 

The following BGP peering services with AS6509 will be affected and unavailable for up to 2 hours:

EXTPeer Microsoft [AS8075] (PNI)

EXTPeer AMAZON [Cologix XC0029149] [AS16509] (PNI, VC-138760)
 

Affected L2 Services:

10310CS03-CANARIE-OTWA4-MTRL-Office_IT_VM

10310CS04-CANARIE-OTWA4-MTRL3-HE