Ticket Details

Subject: Ottawa Router Upgrade
Category: Scheduled Maintenance
TicketID: 20240613-001
Start Time: 2024-06-26 07:30:00 EDT (2024-06-26 11:30:00 UTC)
End Time: 2024-06-26 10:00:00 EDT (2024-06-26 14:00:00 UTC)


TICKET HISTORY:

=== Updated by: Joshua Muysson on 2024-06-26 14:15:52 EDT (2024-06-26 18:15:52 UTC) ===

Migrations have been completed, impacted services has been addressed to the best of our knowledge.

 

Closing this ticket. If there's any continued impacts, please inform us when possible.

 

Thank you all for your patience.

=== Updated by: Richard Klinger on 2024-06-26 10:18:51 EDT (2024-06-26 14:18:51 UTC) ===

CANARIE on-site work has been completed and we are now hands off.  Please reach out to noc@canarie.ca if your services have not been restored.

=== Updated by: Joshua Muysson on 2024-06-26 09:09:37 EDT (2024-06-26 13:09:37 UTC) ===

Maintenance impacted the last ticket's ability to be sent. Maintenance is still ongoing.

=== Updated by: Joshua Muysson on 2024-06-26 08:54:12 EDT (2024-06-26 12:54:12 UTC) ===

Maintenance is ongoing and progressing well, albeit slower than expected. CANARIE has to extend the maintenance window by an hour.

Thank you for your patience.

=== Updated by: Joshua Muysson on 2024-06-26 07:54:38 EDT (2024-06-26 11:54:38 UTC) ===

CANARIE has started work. Services will be impacted during this time.

=== Updated by: Richard Klinger on 2024-06-14 15:27:59 EDT (2024-06-14 19:27:59 UTC) ===

This work has been rescheduled to 2024-06-26 from 07:30ET to 09:00ET.

We will be performing router hardware upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 1 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)
GigaPoP_RISQ (Ottawa)

Impacted L2 Services:
10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2
10030CS32-NRC-VCTR2-OTWA4
10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2
10030CS15-NRC-WNPG1-OTWA4
10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2
10029CS13-SSC-AAFC_MTRL2
10029CS12-SSC-DRDC_TORO1
10029CS11-SSC-HealthCanada_OTWA3
10029CS10-SSC-AAFC_SASK1
10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS06-SSC-TORO1-OTWA3_AAFC
10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10029CS04-SSC-DFO_HLFX1
10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN
10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4

=== Created by: Richard Klinger on 2024-06-13 15:04:46 EDT (2024-06-13 19:04:46 UTC) ===

We will be performing router hardware upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 1 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)
GigaPoP_RISQ (Ottawa)

Impacted L2 Services:
10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2
10030CS32-NRC-VCTR2-OTWA4
10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2
10030CS15-NRC-WNPG1-OTWA4
10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2
10029CS13-SSC-AAFC_MTRL2
10029CS12-SSC-DRDC_TORO1
10029CS11-SSC-HealthCanada_OTWA3
10029CS10-SSC-AAFC_SASK1
10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS06-SSC-TORO1-OTWA3_AAFC
10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10029CS04-SSC-DFO_HLFX1
10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN
10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4