Ticket Details

Subject: CANARIE-ORION 100G link
Category: Outage
TicketID: 20240713-001
Start Time: 2024-07-13 06:13:00 EDT (2024-07-13 10:13:00 UTC)
End Time: ()


TICKET HISTORY:

=== Updated by: Tao Zhang on 2024-07-22 12:29:36 EDT (2024-07-22 16:29:36 UTC) ===


=== Updated by: Jun Jian on 2024-07-13 15:16:05 EDT (2024-07-13 19:16:05 UTC) ===

During the trouble-shooting process, ORION moved their connection to another card/port which brought back the link. All the affected network services are restored.

=== Created by: Jun Jian on 2024-07-13 12:02:36 EDT (2024-07-13 16:02:36 UTC) ===

CANARIE 100G link to ORION at Toronto went down at 06:13am. The 100G interface on TORO1RTR1 is flapping frequently, and trouble-shooting is going on. 

 

The following services are affected:

 10902CS01-SAVI-VNCV1-TORO1
10365CS01-ORION-WNPG1-TORO1 (ORION Northern Backup)
GigaPoP ON [TORO1] [AS26677] [RnE]
EXTPeer Maplewood [Execulink] [AS7794] (TORO1)
10356CS01-OCUL-TORO1-VCTR3-National_Preservation_Network
10355CS02-Compute_Canada-VCTR3-VNCV1-TORO1 (L2MP)