Ticket Details

Subject: Fibre cut between Vancouver and Calgary
Category: Outage
TicketID: 20241031-001
Start Time: 2024-10-31 03:25:00 EDT (2024-10-31 07:25:00 UTC)
End Time: 2024-10-31 12:31:00 EDT (2024-10-31 16:31:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2024-10-31 13:02:57 EDT (2024-10-31 17:02:57 UTC) ===

The fiber cut has been repaired by the circuit provider, and services should return to normal. If you experience any issues, please contact noc@canarie.ca.

Ticket closed.

=== Created by: Andrew Lytvynov on 2024-10-31 10:39:36 EDT (2024-10-31 14:39:36 UTC) ===

There is a fibre cut between North Bend, BC and Basque, BC which affects Vancouver/Calgary link. Circuit provider was notified and start working on the case. Expected ETR is 2:30 pm EST today.