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Ticket Details
Subject: 100G HLFX1-MTRL3
Category:
Outage
TicketID: 20241124-001
Start Time:
2024-11-24 00:24:49 EST
(2024-11-24 05:24:49 UTC)
End Time:
2024-11-24 14:56:00 EST
(2024-11-24 19:56:00 UTC)
TICKET HISTORY:
===
Updated by:
Jun Jian
on
2024-11-25 08:43:51 EST
(2024-11-25 13:43:51 UTC)
===
===
Updated by:
Jun Jian
on
2024-11-24 16:59:48 EST
(2024-11-24 21:59:48 UTC)
===
The 100G circuit was restored at 14:56:00 EST and has been in service since it was restored.
===
Updated by:
Jun Jian
on
2024-11-24 10:43:47 EST
(2024-11-24 15:43:47 UTC)
===
The outage is caused by a fiber cut in the area. The provider's repair crew is on site repairing the fiber break. ETR has been pushed back to the afternoon of today.
===
Updated by:
Jun Jian
on
2024-11-24 07:59:06 EST
(2024-11-24 12:59:06 UTC)
===
The provider is aware of the outage and an ETR of 11:52am EST is given.
===
Created by:
Jun Jian
on
2024-11-24 07:18:22 EST
(2024-11-24 12:18:22 UTC)
===
The 100G circuit HLFX1-MTRL3 is experiencing an outage. The reason is unknown and the provider has been contacted. Network traffic between HLFX1 and MTRL3 is automatically rerouted.