Ticket Details

Subject: 100G HLFX1-MTRL3
Category: Outage
TicketID: 20241124-001
Start Time: 2024-11-24 00:24:49 EST (2024-11-24 05:24:49 UTC)
End Time: 2024-11-24 14:56:00 EST (2024-11-24 19:56:00 UTC)


TICKET HISTORY:

=== Updated by: Jun Jian on 2024-11-25 08:43:51 EST (2024-11-25 13:43:51 UTC) ===


=== Updated by: Jun Jian on 2024-11-24 16:59:48 EST (2024-11-24 21:59:48 UTC) ===

The 100G circuit was restored at 14:56:00 EST and has been in service since it was restored.

 

 

=== Updated by: Jun Jian on 2024-11-24 10:43:47 EST (2024-11-24 15:43:47 UTC) ===

The outage is caused by a fiber cut in the area. The provider's repair crew is on site repairing the fiber break. ETR has been pushed back to the afternoon of today. 

=== Updated by: Jun Jian on 2024-11-24 07:59:06 EST (2024-11-24 12:59:06 UTC) ===

The provider is aware of the outage and an ETR of 11:52am EST is given. 

=== Created by: Jun Jian on 2024-11-24 07:18:22 EST (2024-11-24 12:18:22 UTC) ===

The 100G circuit HLFX1-MTRL3 is experiencing an outage. The reason is unknown and the provider has been contacted. Network traffic between HLFX1 and MTRL3 is automatically rerouted.