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Ticket Details

Subject:
100G HLFX1-MTRL3
Category:
Outage
TicketID:
20241124-001
Start Time:
2024-11-24 00:24:49 EST (2024-11-24 05:24:49 UTC)
End Time:
2024-11-24 14:56:00 EST (2024-11-24 19:56:00 UTC)

Ticket History

Updated by: Jun Jian on 2024-11-25 08:43:51 EST (2024-11-25 13:43:51 UTC)
Updated by: Jun Jian on 2024-11-24 16:59:48 EST (2024-11-24 21:59:48 UTC)

The 100G circuit was restored at 14:56:00 EST and has been in service since it was restored.

 

 

Updated by: Jun Jian on 2024-11-24 10:43:47 EST (2024-11-24 15:43:47 UTC)

The outage is caused by a fiber cut in the area. The provider's repair crew is on site repairing the fiber break. ETR has been pushed back to the afternoon of today. 

Updated by: Jun Jian on 2024-11-24 07:59:06 EST (2024-11-24 12:59:06 UTC)

The provider is aware of the outage and an ETR of 11:52am EST is given. 

Created by: Jun Jian on 2024-11-24 07:18:22 EST (2024-11-24 12:18:22 UTC)

The 100G circuit HLFX1-MTRL3 is experiencing an outage. The reason is unknown and the provider has been contacted. Network traffic between HLFX1 and MTRL3 is automatically rerouted.