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Ticket Details
Subject: Halifax / St. Johns
Category:
Outage
TicketID: 20241125-001
Start Time:
2024-11-25 04:35:50 EST
(2024-11-25 09:35:50 UTC)
End Time:
2024-11-25 12:06:17 EST
(2024-11-25 17:06:17 UTC)
TICKET HISTORY:
===
Updated by:
Richard Klinger
on
2024-11-30 09:48:59 EST
(2024-11-30 14:48:59 UTC)
===
Closed
===
Updated by:
Jun Jian
on
2024-11-25 14:10:47 EST
(2024-11-25 19:10:47 UTC)
===
The circuit was restored at 12:06:17 EST. The link has been running stable since then.
===
Updated by:
Jun Jian
on
2024-11-25 08:48:17 EST
(2024-11-25 13:48:17 UTC)
===
A fiber cut in the NL area caused the outage. The provider's transport and local crews have been engaged. No ETR can be provided currently.
===
Created by:
Jun Jian
on
2024-11-25 07:06:08 EST
(2024-11-25 12:06:08 UTC)
===
As of 04:34:50 on 2024-11-25, the circuit between Halifax, NS and St. John’s, NL is down. The reason is unknown and the circuit provider has been notified. Traffic is being rerouted through the backup circuit.