Ticket Details

Subject: Halifax / St. Johns
Category: Outage
TicketID: 20241125-001
Start Time: 2024-11-25 04:35:50 EST (2024-11-25 09:35:50 UTC)
End Time: 2024-11-25 12:06:17 EST (2024-11-25 17:06:17 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2024-11-30 09:48:59 EST (2024-11-30 14:48:59 UTC) ===

Closed

=== Updated by: Jun Jian on 2024-11-25 14:10:47 EST (2024-11-25 19:10:47 UTC) ===

The circuit was restored at 12:06:17 EST. The link has been running stable since then.

=== Updated by: Jun Jian on 2024-11-25 08:48:17 EST (2024-11-25 13:48:17 UTC) ===

A fiber cut in the NL area caused the outage. The provider's transport and local crews have been engaged. No ETR can be provided currently. 

=== Created by: Jun Jian on 2024-11-25 07:06:08 EST (2024-11-25 12:06:08 UTC) ===

As of 04:34:50 on 2024-11-25, the circuit between Halifax, NS and St. John’s, NL is down. The reason is unknown and the circuit provider has been notified. Traffic is being rerouted through the backup circuit.