Ticket Details

Subject: Fredericton - Moncton Outage
Category: Outage
TicketID: 20241205-002
Start Time: 2024-12-05 10:00:00 EST (2024-12-05 15:00:00 UTC)
End Time: 2024-12-05 18:20:00 EST (2024-12-05 23:20:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2024-12-05 22:25:47 EST (2024-12-06 03:25:47 UTC) ===

The circuit provider had to run a new fiber span, which was completed successfully. The circuit has been restored. The RFO is related to damage caused by a local fire. Currently, all services have been restored. The ticket is now closed.

=== Updated by: Andrew Lytvynov on 2024-12-05 14:43:39 EST (2024-12-05 19:43:39 UTC) ===

The circuit provider has been notified and is investigating the root cause of the event. No RFO or ETR is available at this time.

=== Created by: Andrew Lytvynov on 2024-12-05 10:54:20 EST (2024-12-05 15:54:20 UTC) ===

We are experiencing outage between Fredericton and Moncton. More details will be provided in subsequent updates. No ETR is available at this moment. Traffic is rerouted through backup path.