Ticket Details

Subject: Charlottetown - St John's outage
Category: Outage
TicketID: 20250106-002
Start Time: 2025-01-06 03:40:00 EST (2025-01-06 08:40:00 UTC)
End Time: 2025-01-06 20:05:00 EST (2025-01-07 01:05:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2025-01-07 13:03:36 EST (2025-01-07 18:03:36 UTC) ===

The circuit provider verified that the splicing team has completed their work and is now hands-off. The ticket has been closed.

=== Updated by: Andrew Lytvynov on 2025-01-06 21:25:42 EST (2025-01-07 02:25:42 UTC) ===

Circuit is up and stable since 20:05 EST. Ticket remains open until the confirmation from circuit provider.

=== Created by: Andrew Lytvynov on 2025-01-06 11:46:34 EST (2025-01-06 16:46:34 UTC) ===

Currently we are experiencing outage between Charlottetown, PEI (University of Prince Edward Island) and St John's, NL (Memorial University) that started today at 3:40 am EST. Traffic is rerouted using backup path. Circuit provided has been notified and investigating.