Ticket Details

Subject: St. John's, NL (Memorial University) Equipment Maintenance
Category: Scheduled Maintenance
TicketID: 20250114-001
Start Time: 2025-01-29 07:30:00 EST (2025-01-29 12:30:00 UTC)
End Time: 2025-01-29 09:00:00 EST (2025-01-29 14:00:00 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2025-01-29 09:23:44 EST (2025-01-29 14:23:44 UTC) ===

Confirmed the restorative action was taken by the local hands supporting Canarie in this equipment migration.

Trouble port facing NRC was re-seated, fiber cleaned and re-installed at the time we observed MAC address showed up on the local end.

Service has concluded.  Please reach out to NOC@canarie.ca if experiencing ongoing outage.

=== Updated by: Richard Klinger on 2025-01-29 08:12:35 EST (2025-01-29 13:12:35 UTC) ===

Physical network maintenance at Memorial University in St. John's, NL has concluded.  

RDC service Layer2 service has restored. 

Review of NRC Layer2 connection is ongoing.

=== Updated by: Richard Klinger on 2025-01-29 07:35:47 EST (2025-01-29 12:35:47 UTC) ===

CANARIE network team has begun network maintenance at Memorial University in St. John's, NL

=== Updated by: Richard Klinger on 2025-01-29 07:35:02 EST (2025-01-29 12:35:02 UTC) ===

CANARIE network team has begun network maintenance at Memorial University in St. John's, NL

=== Created by: Richard Klinger on 2025-01-14 08:14:42 EST (2025-01-14 13:14:42 UTC) ===

CANARIE network team will perform network maintenance at Memorial University in St. John's, NL. Each service may experience up to 10 minutes of downtime during this maintenance window. 

 

Layer2 service:

10100CS20-RDC-MTRL2-STJS1

10030CS40-NRC-MTRL2-STJS1