Ticket Details

Subject: Chicago - Toronto Outage
Category: Outage
TicketID: 20250226-001
Start Time: 2025-02-26 14:53:00 EST (2025-02-26 19:53:00 UTC)
End Time: 2025-02-27 04:51:00 EST (2025-02-27 09:51:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2025-02-27 09:55:38 EST (2025-02-27 14:55:38 UTC) ===

Circuit has been restored. The outage was caused by a local fibre relocation project.

=== Updated by: Andrew Lytvynov on 2025-02-26 15:31:56 EST (2025-02-26 20:31:56 UTC) ===

Circuit provider has been notified and started the investigation process.

=== Created by: Andrew Lytvynov on 2025-02-26 15:17:59 EST (2025-02-26 20:17:59 UTC) ===

Currently, we are experiencing an outage between Chicago and Toronto. A fiber break is suspected, and the team is investigating the cause.

Affected services:
et-0/0/1.2038 - 10362CS01-GLIF-CHCG1-MTRL2-DTN_Starlight_Netherlight
et-0/0/1.531 - 10903CS01-KIAE-CHCG1-AMST1
et-0/0/1.3068 - 93011CS01-GEANT-CHCG1-AMST1
et-0/0/1.1730 - opennsa-AMST1-CHCG1-1730-1730
et-0/0/1.1769 - opennsa-AMST1-CHCG1-1769-1769
et-0/0/1.1785 - opennsa-SCDTN-icair-1785-1785
et-0/0/1.1790 - opennsa-SCDTN-icair-1790-1790
et-0/0/1.1798 - opennsa-SCDTN-icair-1798-1798
et-0/0/1.3989 - opennsa-SCDTN-icair-3989-3989
et-0/0/1.1788 - opennsa-icair-ANA1-1788-2007
et-0/0/1.1795 - opennsa-icair-ANA1-1795-1156
et-0/0/1.1780 - opennsa-icair-SCDTN-1780-1780
et-0/0/1.1784 - opennsa-icair-SCDTN-1784-1154
et-0/0/1.1791 - opennsa-icair-SCDTN-1791-1791
et-0/0/1.1792 - opennsa-icair-SCDTN-1792-1126
et-0/0/1.1794 - opennsa-icair-SCDTN-1794-1794
et-0/0/1.1796 - opennsa-icair-SCDTN-1796-1167