Subject:

Sudbury - Ottawa Circuit down

Category:

Outage

TicketID:

20250330-001

Start Time:

2025-03-30 10:43:00 EDT (2025-03-30 14:43:00 UTC)

End Time:

2025-04-03 21:31:00 EDT (2025-04-04 01:31:00 UTC)

Ticket number updated for achieving purposes.

Circuit has beed repaired. Ticket closed.

The circuit provider has reported that the repair will require an extended period of time. Due to icy road conditions, there are additional delays, as hydro poles must be repaired before the actual fiber repair can begin.

Circuit provider reported a fibre cut. No ETR at this moment.

We are currently observing an outage between Sudbury and Ottawa, which is affecting redundancy for the Winnipeg–Ottawa and Toronto–Ottawa paths. The circuit provider has been notified and is investigating.