Ticket Details

Subject: Thunder Bay - Sudbury Circuit is down.
Category: Outage
TicketID: 20250404-001
Start Time: 2025-04-01 22:51:00 EDT (2025-04-02 02:51:00 UTC)
End Time: 2025-04-07 17:05:00 EDT (2025-04-07 21:05:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2025-04-14 09:54:04 EDT (2025-04-14 13:54:04 UTC) ===

The fibre provider has moved the circuit to another pair. Services are now restored.

=== Updated by: Andrew Lytvynov on 2025-04-04 12:18:52 EDT (2025-04-04 16:18:52 UTC) ===

Circuit provider provided a ticket number. No ETR at this moment.

=== Created by: Andrew Lytvynov on 2025-04-04 12:14:05 EDT (2025-04-04 16:14:05 UTC) ===

We are observing outage between Thunder Bay, ON and Sudbury, ON. Circuit provider has been notified and investigating.