Ticket Details

Subject: UPEI Router Software Upgrade
Category: Scheduled Maintenance
TicketID: 20250731-001
Start Time: 2025-08-06 21:00:00 EDT (2025-08-07 01:00:00 UTC)
End Time: 2025-08-06 22:00:00 EDT (2025-08-07 02:00:00 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2025-08-06 21:28:55 EDT (2025-08-07 01:28:55 UTC) ===

The UPEI router upgrade has been completed and all services have been restored. If you experience any issues related to this upgrade, please contact noc@canarie.ca.

=== Updated by: Tao Zhang on 2025-08-06 21:12:37 EDT (2025-08-07 01:12:37 UTC) ===

The UPEI router upgrade has been started.

=== Created by: Tao Zhang on 2025-07-31 10:01:19 EDT (2025-07-31 14:01:19 UTC) ===

We will be performing a network router software upgrade in Charlottetown at the time listed above.

During this maintenance window we will be performing the upgrade procedure that takes 20 minutes to complete and requires a restart of the equipment.
When the restart is performed, all services will go down for an expected downtime of 5-10 minutes.

During the maintenance, the following services will be impacted.

BGP peerings
- ECN PEI IPv4/6 R&E/CDS

Layer 2 Circuits:
- L2VPN-ECN-10369-01 (vlan 252)
- L2VPN-NRC-10030-41-265 (vlan 265)
- L2VPN-NRC-10030-42-1380 (vlan 1380)
- L2VPN-NRC-10030-43-1680 (vlan 1680)
- L2VPN-NRC-10030-44-2265 (vlan 2265)