Ticket Details

Subject: Ottawa Router Software Upgrade
Category: Scheduled Maintenance
TicketID: 20250731-002
Start Time: 2025-08-06 22:00:00 EDT (2025-08-07 02:00:00 UTC)
End Time: 2025-08-06 23:00:00 EDT (2025-08-07 03:00:00 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2025-08-06 22:54:36 EDT (2025-08-07 02:54:36 UTC) ===

The Ottawa router upgrade has been completed and all services have been restored. If you experience any issues related to this upgrade, please contact noc@canarie.ca.

=== Created by: Tao Zhang on 2025-07-31 15:23:38 EDT (2025-07-31 19:23:38 UTC) ===

We will be performing router software upgrade at the listed time window that will impact all of our layer 2 VPN, layer 3 VPN, and IP services going through Ottawa.

The following BGP peering services with AS6509 will be affected
and unavailable for up to 1 hours:
GigaPoP_GCSN (Ottawa)
GigaPoP_ORION (Ottawa)
GigaPoP_RISQ (Ottawa)

Impacted L2 Services:
10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2
10030CS32-NRC-VCTR2-OTWA4
10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2
10030CS15-NRC-WNPG1-OTWA4
10030CS04-NRC-TORO1-OTWA4

10029CS14-SSC-AAFC_MTRL2
10029CS13-SSC-AAFC_MTRL2
10029CS12-SSC-DRDC_TORO1
10029CS11-SSC-HealthCanada_OTWA3
10029CS10-SSC-AAFC_SASK1
10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS06-SSC-TORO1-OTWA3_AAFC
10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10029CS04-SSC-DFO_HLFX1
10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN
10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4