Ticket Details

Subject: Toronto - New York circuit down
Category: Outage
TicketID: 20250808-001
Start Time: 2025-08-07 16:05:00 EDT (2025-08-07 20:05:00 UTC)
End Time: 2025-08-08 12:50:00 EDT (2025-08-08 16:50:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2025-08-11 13:35:38 EDT (2025-08-11 17:35:38 UTC) ===

Ticket closed.

=== Updated by: Andrew Lytvynov on 2025-08-08 13:14:56 EDT (2025-08-08 17:14:56 UTC) ===

Service has been restored.

=== Updated by: Andrew Lytvynov on 2025-08-08 11:12:01 EDT (2025-08-08 15:12:01 UTC) ===

 Circuit provider ticket reference updated.

=== Created by: Andrew Lytvynov on 2025-08-08 09:57:32 EDT (2025-08-08 13:57:32 UTC) ===

We are experiencing an outage on the path between Toronto and New York. We are currently engaged with the circuit provider. No ETR, RFO.