Contextual help, where available, is identified by the following marker:
For CANARIE Network Services Portal technical support, please contact CANARIE at noc@canarie.ca.
Warning!
We have detected your browser could not download one or more fonts for this site.This will result in a degraded user experience. Please check your browser settings and enable 'Font download'.
===
Updated by:
Tao Zhang
on
2025-08-19 08:01:50 EDT
(2025-08-19 12:01:50 UTC)
===
The Surrey router software upgrade has been completed. If you experience any issues related to this upgrade, please contact noc@canarie.ca.
===
Created by:
Tao Zhang
on
2025-08-13 18:14:02 EDT
(2025-08-13 22:14:02 UTC)
===
CANARIE will perform a router software upgrade at Surrey during the scheduled window noted above. The upgrade is expected to be hitless and non-service-affecting; however, the window is reserved in case any issues arise.
The following service will be impacted during the upgrade: