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Ticket Details

Subject: West ROADM network North Bend
Category: Outage
TicketID: 20250815-002
Start Time: 2025-08-15 12:26:02 EDT (2025-08-15 16:26:02 UTC)
End Time: 2025-08-15 17:50:20 EDT (2025-08-15 21:50:20 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2025-08-20 10:55:27 EDT (2025-08-20 14:55:27 UTC) ===


=== Updated by: Jun Jian on 2025-08-15 18:07:56 EDT (2025-08-15 22:07:56 UTC) ===

The power has been restored to the site. The optical network is up. Network services have been restored.


=== Updated by: Jun Jian on 2025-08-15 16:09:01 EDT (2025-08-15 20:09:01 UTC) ===

 The provider confirmed that there is a power outage for the site.  They are waiting for the BC power company to restore the power to the site. No ETR is given currently.


=== Created by: Jun Jian on 2025-08-15 12:38:35 EDT (2025-08-15 16:38:35 UTC) ===

The North Bend RLS site is having a power issue which caused the optical network outage between Vancouver and Kamloops. The provider has been contacted. Updates will be sent out as soon as info becomes available.

 

The following network service are being affected:

CANARIE Backbone 400G Vancouver-Calgary  

BCNET 200G Vancouver-Kamloops