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Ticket Details
Subject: Optical network Halifax
Category:
Outage
TicketID: 20251107-001
Start Time:
2025-11-07 10:25:47 EST
(2025-11-07 15:25:47 UTC)
End Time:
2025-11-10 12:56:00 EST
(2025-11-10 17:56:00 UTC)
Due to email server failure, this ticket has been created but not sent!
TICKET HISTORY:
===
Updated by:
Jun Jian
on
2025-11-13 09:15:02 EST
(2025-11-13 14:15:02 UTC)
===
The provider has fixed the fiber route issue for our optical fiber span Halifax-Elmsdale. The optical network in Halifax has been restored and back in service.
===
Updated by:
Jun Jian
on
2025-11-08 07:20:19 EST
(2025-11-08 12:20:19 UTC)
===
The fiber splicing has been done, however, our optical network in Halifax is experiencing an outage. The provider has been informed for the outage, further investigation is needed.
===
Created by:
Jun Jian
on
2025-11-07 10:49:31 EST
(2025-11-07 15:49:31 UTC)
===
A fiber cut is detected in Halifax which is affecting the optical network between Moncton and Halifax. The 100G links between Fredericton and Halifax, Moncton and Halifax are being affected. The provider is working on the fiber repair and ETR is not given currently. Network traffic is being rerouted automatically.
