Ticket Details

Subject: Surrey - Edmonton Loss of Redundamcy
Category: Outage
TicketID: 20251128-001
Start Time: 2025-11-28 14:00:00 EST (2025-11-28 19:00:00 UTC)
End Time: 2025-11-28 16:05:00 EST (2025-11-28 21:05:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2025-12-02 09:05:38 EST (2025-12-02 14:05:38 UTC) ===

Ticket closed.

=== Updated by: Andrew Lytvynov on 2025-11-28 18:21:27 EST (2025-11-28 23:21:27 UTC) ===

Circuit is up; provider investigating the outage.

=== Created by: Andrew Lytvynov on 2025-11-28 14:44:50 EST (2025-11-28 19:44:50 UTC) ===

Currently we are experiencing loss of redundancy on the path between Surrey - Edmonton. A fibre break is suspected.