Contextual help, where available, is identified by the following marker: help
For CANARIE Network Services Portal technical support, please contact CANARIE at noc@canarie.ca.
Warning!
We have detected your browser could not download one or more fonts for this site.This will result in a degraded user experience. Please check your browser settings and enable 'Font download'.
Ticket Details
Subject: Surrey - Edmonton Loss of Redundamcy
Category:
Outage
TicketID: 20251128-001
Start Time:
2025-11-28 14:00:00 EST
(2025-11-28 19:00:00 UTC)
End Time:
2025-11-28 16:05:00 EST
(2025-11-28 21:05:00 UTC)
TICKET HISTORY:
===
Updated by:
Andrew Lytvynov
on
2025-12-02 09:05:38 EST
(2025-12-02 14:05:38 UTC)
===
Ticket closed.
===
Updated by:
Andrew Lytvynov
on
2025-11-28 18:21:27 EST
(2025-11-28 23:21:27 UTC)
===
Circuit is up; provider investigating the outage.
===
Created by:
Andrew Lytvynov
on
2025-11-28 14:44:50 EST
(2025-11-28 19:44:50 UTC)
===
Currently we are experiencing loss of redundancy on the path between Surrey - Edmonton. A fibre break is suspected.