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Ticket Details
Subject: Optical network Chicago-Detroit
Category:
Outage
TicketID: 20251210-001
Start Time:
2025-12-10 02:30:54 EST
(2025-12-10 07:30:54 UTC)
End Time:
2025-12-10 11:29:53 EST
(2025-12-10 16:29:53 UTC)
TICKET HISTORY:
===
Updated by:
Richard Klinger
on
2025-12-11 09:26:57 EST
(2025-12-11 14:26:57 UTC)
===
Splice team concluded and have left site. Closing ticket
===
Updated by:
Richard Klinger
on
2025-12-10 12:17:43 EST
(2025-12-10 17:17:43 UTC)
===
Fiber splicing has restored the circuit however site work is ongoing
===
Created by:
Jun Jian
on
2025-12-10 08:52:05 EST
(2025-12-10 13:52:05 UTC)
===
The optical network between Chicago-Detroit is experiencing an outage. Fiber cut is suspected and the provider has been contacted. Network traffic has been rerouted automatically.