Ticket Details

Subject: Optical network Chicago-Detroit
Category: Outage
TicketID: 20251210-001
Start Time: 2025-12-10 02:30:54 EST (2025-12-10 07:30:54 UTC)
End Time: 2025-12-10 11:29:53 EST (2025-12-10 16:29:53 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2025-12-11 09:26:57 EST (2025-12-11 14:26:57 UTC) ===

Splice team concluded and have left site.  Closing ticket

=== Updated by: Richard Klinger on 2025-12-10 12:17:43 EST (2025-12-10 17:17:43 UTC) ===

Fiber splicing has restored the circuit however site work is ongoing

=== Created by: Jun Jian on 2025-12-10 08:52:05 EST (2025-12-10 13:52:05 UTC) ===

The optical network between Chicago-Detroit is experiencing an outage. Fiber cut is suspected and the provider has been contacted. Network traffic has been rerouted automatically.