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Ticket Details

Subject:
Optical network Chicago-Detroit
Category:
Outage
TicketID:
20251210-001
Start Time:
2025-12-10 02:30:54 EST (2025-12-10 07:30:54 UTC)
End Time:
2025-12-10 11:29:53 EST (2025-12-10 16:29:53 UTC)

Ticket History

Updated by: Richard Klinger on 2025-12-11 09:26:57 EST (2025-12-11 14:26:57 UTC)

Splice team concluded and have left site.  Closing ticket

Updated by: Richard Klinger on 2025-12-10 12:17:43 EST (2025-12-10 17:17:43 UTC)

Fiber splicing has restored the circuit however site work is ongoing

Created by: Jun Jian on 2025-12-10 08:52:05 EST (2025-12-10 13:52:05 UTC)

The optical network between Chicago-Detroit is experiencing an outage. Fiber cut is suspected and the provider has been contacted. Network traffic has been rerouted automatically.