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Ticket Details
Subject:
fiber cut between Springhill and Truro
Category:
Outage
TicketID:
20260113-001
Start Time:
2026-01-13 03:54:51 EST
(2026-01-13 08:54:51 UTC)
End Time:
2026-02-17 15:06:17 EST
(2026-02-17 20:06:17 UTC)
Ticket History
Updated by:
Richard Klinger
on
2026-02-18 13:11:50 EST
(2026-02-18 18:11:50 UTC)
Closed
Created by:
Tao Zhang
on
2026-01-13 06:54:38 EST
(2026-01-13 11:54:38 UTC)
A fiber cut is detected between Springhill and Truro. Fiber vendor dispatched their tech crew on-site and ETA 1 hr. Network traffic is being rerouted automatically.
