Ticket Details

Subject: MOXY Hardware Upgrade
Category: Scheduled Maintenance
TicketID: 20260201-001
Start Time: 2026-02-12 11:00:00 EST (2026-02-12 16:00:00 UTC)
End Time: 2026-02-12 11:59:00 EST (2026-02-12 16:59:00 UTC)


TICKET HISTORY:

=== Updated by: Tao Zhang on 2026-02-13 12:42:34 EST (2026-02-13 17:42:34 UTC) ===

The MOXY upgrade has been successfully completed within the planned maintenance window. All services are restored and running normally. No issues have been observed. We are now closing the ticket.


=== Created by: Tao Zhang on 2026-01-31 21:13:53 EST (2026-02-01 02:13:53 UTC) ===

CANARIE will upgrade MOXY switch during the window. A brief service interruption of approximately 5 minutes is expected. While the actual outage is expected to be short, the entire maintenance window is reserved to ensure the work can be completed safely and successfully. No customer action is required. Our team will work to minimize impact and restore services as quickly as possible.

Affected BGP Sessions:
LHCONE SURFNet (AS1103, VLAN 2002)
LHCONE NORDUNet (AS2603, VLAN 2011)
SURFNet (AS1103, VLAN 910)
GEANT (AS20965, VLAN 3928)

Affected L2 connections:
VLAN 120     90120CS00-SURFNET-NYCN1-AMST1
VLAN 137     90120CS01-SURFNET-NYCN1-AMST1
VLAN 139     90139CS00-TWAREN-CHCG1-AMST1
VLAN 877     93330CS10-SURFNET-NYCN1-AMST1
VLAN 1337    90120CS03-SURFNET-NYCN1-AMST1
VLAN 3501    90120CS05-AMST1-NYCN1-3501-3501
VLAN 3502    90120CS06-AMST1-NYCN1-3502-3502
VLAN 2801    92801CS00-SINET-NYCN1-AMST1
VLAN 2802    92802CS00-SINET-NYCN1-AMST1
VLAN 2803    92803CS00-SINET-NYCN1-AMST1
VLAN 2804    92804CS00-SINET-NYCN1-AMST1
VLAN 2805    92805CS00-SINET-NYCN1-AMST1
VLAN 2282    92282SC00-GEANT-AMST1-NYCN1
VLAN 3068    93011CS01-GEANT-CHCG1-AMST1
VLAN 3222    93222CS00-GEANT-NYCN1-AMST1
VLAN 222     90222CS00-INTERNET2-NYCN1-AMST1
VLAN 1074    91074CS00-NKN-NYCN1-AMST1
VLAN 1075    91075CS01-NYCN1-AMST1-NOAA_ISRO_NKN
VLAN 533     10903CS03-KIAE-NYCN1-AMST1
VLAN 1250    91250CS00-KACST-NYCN1-AMST1
VLAN 1270    91270CS00-OMREN-NYCN1-AMST1
VLAN 1924    10111CS02-KISTI-TORO1-MTRL2-KISTI_CERN
VLAN 2020    92020CS00-NORDUNET-NYCN1-AMST1
VLAN 2137    92137CS00-CSTNET-NYCN1-AMST1
VLAN 2126    10228CS05-SFU-VNCV1-AMST1 (LHCOPN)
VLAN 2127    10228CS03-SFU-VNCV1-AMST1 (LHCOPN)