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Ticket Details

Subject:
Toronto-New York Backbone
Category:
Outage
TicketID:
20260206-001
Start Time:
2026-02-06 00:06:30 EST (2026-02-06 05:06:30 UTC)
End Time:
2026-02-07 10:35:46 EST (2026-02-07 15:35:46 UTC)

Ticket History

Updated by: Jun Jian on 2026-05-07 16:50:02 EDT (2026-05-07 20:50:02 UTC)
Updated by: Jun Jian on 2026-02-07 12:15:17 EST (2026-02-07 17:15:17 UTC)

The fiber cut has been fixed and the backbone link is up.

Updated by: Jun Jian on 2026-02-07 12:15:05 EST (2026-02-07 17:15:05 UTC)

The fiber cut has been fixed and the backbone link is up.

Created by: Jun Jian on 2026-02-06 09:27:24 EST (2026-02-06 14:27:24 UTC)

the 200G backbone circuit Toronto-New York is experiencing an outage. The provider is aware of the outage and fiber cut is the reason. Repair work is on going, ETR is not available currently. Network traffic has been rerouted automatically.