Ticket Details

Subject: Optical network Doaktown-Miramichi
Category: Outage
TicketID: 20260214-001
Start Time: 2026-02-13 22:26:07 EST (2026-02-14 03:26:07 UTC)
End Time: 2026-02-14 17:31:00 EST (2026-02-14 22:31:00 UTC)


TICKET HISTORY:

=== Updated by: Richard Klinger on 2026-02-18 13:10:35 EST (2026-02-18 18:10:35 UTC) ===

Closed


=== Updated by: Jun Jian on 2026-02-14 17:54:12 EST (2026-02-14 22:54:12 UTC) ===

The fiber was restored and the optical network has been running stable since then. All affected network services are back online.


=== Updated by: Jun Jian on 2026-02-14 12:01:19 EST (2026-02-14 17:01:19 UTC) ===

The provider informed that they are aware of the fiber outage in area right now and field team is on site for investigation.  ETR is not available currently.


=== Created by: Jun Jian on 2026-02-14 11:32:51 EST (2026-02-14 16:32:51 UTC) ===

The fiber span between Doaktown and Miramichi, NB is experiencing an outage. The provider has been contacted. 

Affected services:

10G NBREN FRDN-MRMCH

100G CANARIE RMSK-FRDN-01