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Ticket Details

Subject: Canarie Core Router Software Upgrade - Ottawa
Category: Scheduled Maintenance
TicketID: 20260505-001
Start Time: 2026-05-26 06:30:00 EDT (2026-05-26 10:30:00 UTC)
End Time: 2026-05-26 08:30:00 EDT (2026-05-26 12:30:00 UTC)

TICKET HISTORY:

=== Updated by: Jaehong Park on 2026-05-13 15:42:21 EDT (2026-05-13 19:42:21 UTC) ===

The schedule has been changed to between 06:30 AM and 08:30 AM EDT, and this core router software upgrade is expected to impact services. If the upgrade proceeds, services that may be affected include all Layer 2 VPN, Layer 3 VPN, and IP services (IS-IS links and BGP sessions) transiting through Ottawa.

10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS83-NRC-WNPG2-OTWA4

10030CS82-NRC-WNPG2-OTWA4

10030CS81-NRC-WNPG2-OTWA4

10030CS80-NRC-WNPG2-OTWA4

10030CS74-NRC-VCTR2-OTWA4

10030CS73-NRC-VCTR2-OTWA4

10030CS72-NRC-VCTR2-OTWA4
10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2

10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS04-NRC-TORO1-OTWA4

10029CS16-SSC-VNCV1-VNCV1-OTWA1-MTRL2-CFIA
10029CS14-SSC-AAFC_MTRL2
10029CS13-SSC-AAFC_MTRL2
10029CS11-SSC-HealthCanada_OTWA3
10029CS10-SSC-AAFC_SASK1
10029CS09-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS08-SSC-VNCV1-VNCV1-OTWA1-MTRL2-AAFC
10029CS06-SSC-TORO1-OTWA3_AAFC
10029CS05-SSC-VNCV1-CLGR2-OTWA1-MTRL2-AAFC
10029CS04-SSC-DFO_HLFX1
10029CS02-SSC-VNCV1-OTWA3-MTRL2-I_GCSN
10029CS01-SSC-VNCV1-OTWA3-MTRL2-O_GCSN

10361CS01-CRC-OTWA2-OTWA4

=== Updated by: Jaehong Park on 2026-05-13 15:42:04 EDT (2026-05-13 19:42:04 UTC) ===

10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS83-NRC-WNPG2-OTWA4

10030CS82-NRC-WNPG2-OTWA4

10030CS81-NRC-WNPG2-OTWA4

10030CS80-NRC-WNPG2-OTWA4

10030CS74-NRC-VCTR2-OTWA4

10030CS73-NRC-VCTR2-OTWA4

10030CS72-NRC-VCTR2-OTWA4
10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2

10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS04-NRC-TORO1-OTWA4

=== Updated by: Jaehong Park on 2026-05-13 15:41:44 EDT (2026-05-13 19:41:44 UTC) ===

10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS83-NRC-WNPG2-OTWA4

10030CS82-NRC-WNPG2-OTWA4

10030CS81-NRC-WNPG2-OTWA4

10030CS80-NRC-WNPG2-OTWA4

10030CS74-NRC-VCTR2-OTWA4

10030CS73-NRC-VCTR2-OTWA4

10030CS72-NRC-VCTR2-OTWA4
10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2

10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS04-NRC-TORO1-OTWA4

=== Created by: Jaehong Park on 2026-05-05 14:31:45 EDT (2026-05-05 18:31:45 UTC) ===

We will carry out a router software upgrade during the scheduled time window. This upgrade is not expected to affect services. If an outage occurs, the services that may be affected include all Layer 2 VPN, Layer 3 VPN, and IP services that transit through Ottawa.

10100CS09-RDC-TORO1-OTWA4
10100CS06-RDC-OTWA4-MTRL2

10030CS83-NRC-WNPG2-OTWA4

10030CS82-NRC-WNPG2-OTWA4

10030CS81-NRC-WNPG2-OTWA4

10030CS80-NRC-WNPG2-OTWA4

10030CS74-NRC-VCTR2-OTWA4

10030CS73-NRC-VCTR2-OTWA4

10030CS72-NRC-VCTR2-OTWA4
10030CS34-NRC-TORO1-OTWA4
10030CS33-NRC-OTWA4-MTRL2

10030CS21-NRC-P2SS-VCTR2-OTWA4
10030CS20-NRC-P2SS-OTWA4-MTRL2

10030CS04-NRC-TORO1-OTWA4

Warning!

Ticket Details