Ticket Details

Subject: Optical Network Halifax - Truro
Category: Outage
TicketID: 20260509-001
Start Time: 2026-05-09 19:16:05 EDT (2026-05-09 23:16:05 UTC)
End Time: 2026-05-10 22:16:25 EDT (2026-05-11 02:16:25 UTC)


TICKET HISTORY:

=== Updated by: Jun Jian on 2026-05-12 09:25:23 EDT (2026-05-12 13:25:23 UTC) ===

The DC power supply was restored and volage was restored to normal stable range.

=== Created by: Jun Jian on 2026-05-09 19:57:32 EDT (2026-05-09 23:57:32 UTC) ===

The optical network between Halifax and Truro NS is nor running stable, intermittent outages are observed. Power supply issue is suspected. The site provider has been contacted to investigated.

The following wavelength are being affected:

100G FRDN1-HLFX1

100G MCTN1-HLFX1