Ticket Details

Subject: Winnipeg - Toronto Loss of Redundancy
Category: Outage
TicketID: 20260519-002
Start Time: 2026-05-19 09:40:00 EDT (2026-05-19 13:40:00 UTC)
End Time: 2026-05-19 12:10:00 EDT (2026-05-19 16:10:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2026-05-19 14:15:59 EDT (2026-05-19 18:15:59 UTC) ===

The redundancy issue between Winnipeg and Toronto has been resolved. The root cause was a power outage affecting the network partner’s infrastructure. All services are operating normally.

=== Created by: Andrew Lytvynov on 2026-05-19 11:12:43 EDT (2026-05-19 15:12:43 UTC) ===

Network partner has notified us of a loss of redundancy between Winnipeg and Toronto. No ETR is available at this time.