Ticket Details

Subject: Outage between Vancouver and Point Roberts
Category: Outage
TicketID: 20260609-001
Start Time: 2026-06-09 04:31:00 EDT (2026-06-09 08:31:00 UTC)
End Time: 2026-06-09 04:42:00 EDT (2026-06-09 08:42:00 UTC)


TICKET HISTORY:

=== Updated by: Andrew Lytvynov on 2026-06-12 13:56:53 EDT (2026-06-12 17:56:53 UTC) ===

Services has been restored. No RFO from circuit provider.

=== Updated by: Jaehong Park on 2026-06-09 11:56:50 EDT (2026-06-09 15:56:50 UTC) ===

Fiber was restored at 04:55 AM. The Bell ticket remained open under reference I11066068. The RFO will be updated accordingly.

=== Created by: Jaehong Park on 2026-06-09 10:33:06 EDT (2026-06-09 14:33:06 UTC) ===

CANARIE is experiencing outage between Vancouver and Point Roberts. A fiber cut is suspected. ETR will be updated.