Ticket Details

Subject:
Optical Network Springhill NS - Moncton NB
Category:
Closed
TicketID:
20260710-001
Start Time:
2026-07-10 01:27:05 EDT (2026-07-10 05:27:05 UTC)
End Time:
2026-07-10 11:18:30 EDT (2026-07-10 15:18:30 UTC)

Ticket History

Updated by: Richard Klinger on 2026-07-14 10:36:27 EDT (2026-07-14 14:36:27 UTC)
Updated by: Richard Klinger on 2026-07-10 12:20:12 EDT (2026-07-10 16:20:12 UTC)

Service has been restored.  Crew is still hands on.

Updated by: Richard Klinger on 2026-07-10 09:01:53 EDT (2026-07-10 13:01:53 UTC)

Fiber splicing crew and field operations have identified the break location.

Created by: Jun Jian on 2026-07-10 07:14:55 EDT (2026-07-10 11:14:55 UTC)

The optical network between Springhill and Moncton is experiencing an outage, the reason is unknown and the fiber provider has been contacted. Network traffic is rerouted automatically.

The following wavelength are being affected:

100G FRDN1-HLFX1

100G MCTN1-HLFX1