Subject:

Emergency maintenance: faulty card replacement Ottawa

Category:

Closed

TicketID:

20260715-001

Start Time:

2026-07-16 13:00:00 EDT (2026-07-16 17:00:00 UTC)

End Time:

2026-07-16 13:30:00 EDT (2026-07-16 17:30:00 UTC)

A faulty card was replaced for the optical network Ottawa node and alarm cleared. 

A faulty card will be replaced for the optical network Ottawa node. the replacement will be affecting connectivity between Ottawa-Toronto and Montreal toward Chicago Starlight. Backbone traffic was automatically rerouted, and the following services are experiencing an outage. 

MOXY – Starlight Link:

• TWAREN-AMST1-CHCG1 (VLAN 139)
• GEANT-AMST1-CHCG1 (VLAN 3068)

Ciena CENI Optical Services:

• CHCG1-OTWA4-CENI-200G-01 (195.8 THz, 1531.12 nm)
• CHCG1-OTWA4-CENI-200G-02 (195.7 THz, 1531.90 nm)
   

RISQ Backup:

OTWA4-MTRL2-RISQ-100G-Backup

ORION Backup:

TORO1-OTWA4-ORION-100G-Backup