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Ticket Details

Subject:
Fiber Maintenance Between Montreal and New York
Category:
Closed
TicketID:
20260827-001
Start Time:
2026-08-27 22:00:00 EDT (2026-08-28 02:00:00 UTC)
End Time:
2026-08-27 23:59:00 EDT (2026-08-28 03:59:00 UTC)
Due to email server failure, this ticket has been created but not sent!

Ticket History

Updated by: Bahareh Shahpar on 2026-08-28 09:26:55 EDT (2026-08-28 13:26:55 UTC)

The fiber maintenance is completed. The connectivity from MOXY to MANLAN has been restored and back in service. The ticket is closed.

Please contact noc@canarie.ca should you see any issues regarding the related network services.

Updated by: Richard Klinger on 2026-08-28 01:02:18 EDT (2026-08-28 05:02:18 UTC)

Fiber work has completed however techs are still on site working in the bundle.

Updated by: Richard Klinger on 2026-08-27 23:34:40 EDT (2026-08-28 03:34:40 UTC)

Fiber work has started.

Updated by: Richard Klinger on 2026-08-27 22:41:07 EDT (2026-08-28 02:41:07 UTC)

Fiber move has been delayed 90 minutes.

Updated by: Bahareh Shahpar on 2026-08-27 11:48:10 EDT (2026-08-27 15:48:10 UTC)

During the maintenance window, connectivity from MOXY to MANLAN will be temporarily interrupted. Backbone traffic is expected to automatically reroute; however, the following services will experience an outage:

Affected L2 connections:
VLAN 120     90120CS00-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 137     90120CS01-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 877     93330CS10-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 1337    90120CS03-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 3501    90120CS05-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 3502    90120CS06-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 2801    92801CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2802    92802CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2803    92803CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2804    92804CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2805    92805CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2282    92282SC00-GEANT-AMST1-NYCN1 (MOXY)
VLAN 3222    93222CS00-GEANT-NYCN1-AMST1 (MOXY)
VLAN 222     90222CS00-INTERNET2-NYCN1-AMST1 (MOXY)
VLAN 1074    91074CS00-NKN-NYCN1-AMST1 (MOXY)
VLAN 1075    91075CS01-NYCN1-AMST1-NOAA_ISRO_NKN (MOXY)
VLAN 533     10903CS03-KIAE-NYCN1-AMST1 (MOXY)
VLAN 1250    91250CS00-KACST-NYCN1-AMST1 (MOXY)
VLAN 1270    91270CS00-OMREN-NYCN1-AMST1 (MOXY)
VLAN 2137    92137CS00-CSTNET-NYCN1-AMST1 (MOXY)
VLAN 2020    90128CS01-NORDUNet-NYCN1-AMST1 (MOXY)
 

Created by: Bahareh Shahpar on 2026-08-27 10:28:25 EDT (2026-08-27 14:28:25 UTC)

During the maintenance window, connectivity to MOXY will be temporarily interrupted. Backbone traffic is expected to automatically reroute; however, the following services will experience an outage:

Affected BGP Sessions:
LHCONE SURFNet (AS1103, VLAN 2002, MOXY)
LHCONE NORDUNet (AS2603, VLAN 2011, MOXY)

SURFNet (AS1103, VLAN 910, MOXY)
GEANT (AS20965, VLAN 3928, MOXY)

Affected L2 connections:
VLAN 120     90120CS00-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 137     90120CS01-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 877     93330CS10-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 1337    90120CS03-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 3501    90120CS05-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 3502    90120CS06-SURFNET-NYCN1-AMST1 (MOXY)
VLAN 2801    92801CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2802    92802CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2803    92803CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2804    92804CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2805    92805CS00-SINET-NYCN1-AMST1 (MOXY)
VLAN 2282    92282SC00-GEANT-AMST1-NYCN1 (MOXY)
VLAN 3222    93222CS00-GEANT-NYCN1-AMST1 (MOXY)
VLAN 222     90222CS00-INTERNET2-NYCN1-AMST1 (MOXY)
VLAN 1074    91074CS00-NKN-NYCN1-AMST1 (MOXY)
VLAN 1075    91075CS01-NYCN1-AMST1-NOAA_ISRO_NKN (MOXY)
VLAN 533     10903CS03-KIAE-NYCN1-AMST1 (MOXY)
VLAN 1250    91250CS00-KACST-NYCN1-AMST1 (MOXY)
VLAN 1270    91270CS00-OMREN-NYCN1-AMST1 (MOXY)
VLAN 2137    92137CS00-CSTNET-NYCN1-AMST1 (MOXY)
VLAN 2020    90128CS01-NORDUNet-NYCN1-AMST1 (MOXY)