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Ticket Details

Subject:
Edmonton - Saskatoon Outage
Category:
Outage
TicketID:
20260901-001
Start Time:
2026-09-01 06:15:21 EDT (2026-09-01 10:15:21 UTC)
End Time:
2026-09-01 19:15:30 EDT (2026-09-01 23:15:30 UTC)

Ticket History

Updated by: Jun Jian on 2026-09-03 09:58:17 EDT (2026-09-03 13:58:17 UTC)
Updated by: Jun Jian on 2026-09-01 22:01:46 EDT (2026-09-02 02:01:46 UTC)

The fiber disruption has been resolved. The backbone connection Edmonton-Saskatoon is up and back in service. 

Updated by: Bahare Shahpar on 2026-09-01 10:53:41 EDT (2026-09-01 14:53:41 UTC)

According to the provider's information, a fiber event around Edmonton is the cause of the outage. No ETR is given currently. Update will be send out as soon as information become available.

Created by: Andrew Lytvynov on 2026-09-01 09:22:48 EDT (2026-09-01 13:22:48 UTC)

We are experiencing outage between Edmonton and Saskatoon. Traffic has been re-routed using a backup path.