Ticket Details

Subject:
Fiber Break between Springhill and Truro
Category:
Outage
TicketID:
20261006-001
Start Time:
2026-10-06 02:08:57 EDT (2026-10-06 06:08:57 UTC)
End Time:
2026-10-06 18:00:00 EDT (2026-10-06 22:00:00 UTC)

Ticket History

Updated by: Jaehong Park on 2026-10-06 12:53:08 EDT (2026-10-06 16:53:08 UTC)

Service is restored. 

Updated by: Jaehong Park on 2026-10-06 10:30:37 EDT (2026-10-06 14:30:37 UTC)

Fiber provider provided ETR as 2 PM EDT (3 PM Atlantic).

Created by: Jaehong Park on 2026-10-06 09:39:16 EDT (2026-10-06 13:39:16 UTC)

The optical network between Springhill and Truro in NS is experiencing an outage, the reason is unknown and the fiber provider has been contacted. Network traffic is rerouted automatically. 

The following wavelength are being affected:

100G FRDN1-HLFX1

100G MCTN1-HLFX1

 

Fiber provider is aware of this issue. No ETR is provided yet.