Ticket Details

Subject:
Fiber Break between Springhill and Truro
Category:
Outage
TicketID:
20261007-001
Start Time:
2026-10-07 12:45:00 EDT (2026-10-07 16:45:00 UTC)
End Time:
2026-10-07 18:00:00 EDT (2026-10-07 22:00:00 UTC)

Ticket History

Updated by: Jaehong Park on 2026-10-07 14:03:41 EDT (2026-10-07 18:03:41 UTC)

Fiber is restored and links are working properly.

Created by: Jaehong Park on 2026-10-07 09:41:22 EDT (2026-10-07 13:41:22 UTC)

The optical network between Springhill and Truro in NS is experiencing an outage.  Fiber provider found and has tried to fix it. Network traffic is rerouted automatically. 

The following wavelength are being affected:

100G FRDN1-HLFX1

100G MCTN1-HLFX1

 

ETR is 12:00 PM EDT (13:00PM Atlantic time)