Ticket Details

Subject:
MTRL3RTR3 Hardware Refresh
Category:
Outage
TicketID:
20261007-002
Start Time:
2026-10-21 12:00:00 EDT (2026-10-21 16:00:00 UTC)
End Time:
2026-10-21 14:00:00 EDT (2026-10-21 18:00:00 UTC)

Ticket History

Updated by: Bahare Shahpar on 2026-10-22 09:54:21 EDT (2026-10-22 13:54:21 UTC)
Updated by: Richard Klinger on 2026-10-21 13:22:11 EDT (2026-10-21 17:22:11 UTC)

Canarie Montreal router work has concluded, all services have been restored.  Team members are still working on site.

If your service is not yet restored please inform NOC@canarie.ca 

Updated by: Richard Klinger on 2026-10-21 12:06:01 EDT (2026-10-21 16:06:01 UTC)

Site work has begun on Canarie Montreal router.

Created by: Bahareh Shahpar on 2026-10-07 15:15:35 EDT (2026-10-07 19:15:35 UTC)

To improve network reliability and performance, CANARIE will be performing a router hardware upgrade on router MTRL3RTR3, located at 1250 Rene Levesque, Montreal, during the scheduled maintenance window. An outage is expected during this activity, and the following Layer 2 (L2) and Layer 3 (L3) services may experience temporary service interruption.

Impacted Services:
Affected L2 connections:
VLAN 1238 10029CS04-SSC-DFO_HLFX1
VLAN 2127 10228CS03-SFU-VNCV1-MTRL3 Primary Link to SFU/VNCV
VLAN 2126 10228CS05-SFU-VNCV1-MTRL3 IPV6 Link to CERN
VLAN 1924 0111CS02-KISTI-TORO1-MTRL3-KISTI_CERN

The following BGP peering services with AS6509 will be affected:

LHCONE SURFNet (AS1103, VLAN 2002, MOXY)
LHCONE NORDUNet (AS2603, VLAN 2011, MOXY)
SURFNet (AS1103, VLAN 910, MOXY)
GEANT (AS20965, VLAN 3928, MOXY)
CP_Amazon_CDS (AS16509 PNI)
CP_Google_CDS (AS15169 QIX)
CP_MSN_CDS (AS8075 PNI)
CP_Oracle_CDS (AS31898 QIX)
CP_CIRA_CDS (AS394354)